Hawaii Department of Agriculture Animal Quarantine Station

Message: The Hawaii Department of Agriculture, Animal Quarantine Station has been such a life-saver! I know the process of importing your dog or cat is beyond stressful and especially with dealing with the paperwork, but with patience and persistence magic happens! My family and I are about to leave to go to Kona, Hawaii and bring Kona, our Medium Goldendoodle on vacation with us. Although, it was beyond stressful to do, we managed to work through the process and get everything done. The biggest thing to bringing your dog with you to Hawaii is to be diligent about the paperwork and keep track of the checklists necessary for your travel.. Additionally, Ali'i Veterinary Animal Hospital was extremely helpful. I know this review may seem shocking, but the honest truth is people are genuinely kind and are willing to help you if you treat them with the Golden Rule.. Thank you so much, Tracy and everyone involved in the process of bringing Kona with us to Kona!

Message: Our Aussie Mini Sheppard is in Quarantine. If I would have known to get him a rabies booster shot before his FVNR test due to his shot being 7 months old, I would have done that. Then you have to wait 2 weeks after to get the FVNR test. That then takes 35 days to receive results to clear him or hold him for the 120 days they require. I miss him very much. I go everyday to spend time with him. He arrived Oct. 7th, 2021 and I am hoping he passes this 2nd test FVNR to come home. I am very happy with the kindness of the staff who take care of my dog. They are great!

Message: Unfortunately our animals may end up here as a result of the FAVN test, or for other unforeseen reasons. Our 4 yo Japanese Akita spent time here as well, and I believe it may have been harder on us than it was for him. Coming from Germany, this was the last thing we expected after we hired a pet mover to facilitate a smooth transition. Is this the Ritz Carlton for your animal?. No. Is this a state funded facility with a team of ppl who genuinely care for the pets that are given to them while in transition?. Absolutely, without question. No one wants to keep you from your pets, but love, patience and respect go much further in any situation than anxieties, accusations and intimidation. (a wonderful staff that both my husband and I witnessed being mistreated by pet owners) yes it is a stressful experience, but the staff is their to help. The facility is not new; but very clean and well kept, fresh water is plentiful, food is desirable. The staff watches each and every pet in need of special attention, which they deliver accordingly. (our dog wouldn’t urinate in his own individual area and he was given special care for this; thanks Tina! ) Even consideration was given for our dogs thick Nordic coat.. shaded and cooled by the trade winds.. If you are reading this w concern over your own pets well being while in quarantine, rest easy.. your pet is being well cared for.

Message: We were so pleasantly surprised at the exceptional care they give to our furry babies. The kennels are always kept clean. In fact, as you visit with your dogs, you will likely see employees cruising around looking into the kennels to see if anything needs to be cleaned up. The dogs are fed well with a diet of chicken and rice, twice a day and there is always a vet on hand in case they need anything. We have 2 dogs in quarantine right now and while they can't share the same kennel, they do keep them right next to each other. Yes, it sucks to have to go through the whole process of it all but given the circumstances, we couldn't be happier with the employees and all they put into making it as comfortable as they can.